ServiceTitan
Vendor-documented Zapier/webhook/email workflow; not native.
Verified product record
A phone-capable SMB receptionist package combining voice, chat, SMS, CRM, and automations.
Answer first
Frontdesk / My AI Front Desk is best suited to the buyer profile shown below, with its verified pricing, capabilities, and limitations clearly separated.
Capability record
The capability record below labels each researched feature as verified, unsupported, or unknown.
Integrations
Vendor-documented Zapier/webhook/email workflow; not native.
Verified in the product record.
Vendor-documented automation; not native.
API/custom integrations on Partner/Enterprise.
Limitations
The following limitations identify facts that the retained first-party research does not verify.
Source provenance
Checked 2026-08-29. The master record did not retain public source URLs, so links are not fabricated here.
vendor pricing · Fields: basePrice, includedUsage, overage, trial
vendor integration · Fields: integrations
vendor affiliate terms · Fields: affiliateProgram, affiliateRate, affiliateDuration, affiliateCookie
Related decisions
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Quick answers
$99 monthly plan includes 200 voice minutes; verified effective excess voice rate is $0.25/minute.
SMBs that value bundled SMS and documented field-service automation paths.
Spanish support was not fully verified. Field-service connections are documented automations, not native integrations. Exact enterprise multi-location rules remain unknown.