ServiceTitan
First-party documented native integration.
Verified product record
A call-priced AI receptionist with optional live-agent escalation and verified native ServiceTitan support.
Answer first
Smith.ai AI Receptionist is best suited to the buyer profile shown below, with its verified pricing, capabilities, and limitations clearly separated.
Capability record
The capability record below labels each researched feature as verified, unsupported, or unknown.
Integrations
First-party documented native integration.
Verified in the product record.
Verified in the product record.
Verified in the product record.
Unlimited custom integrations on Enterprise.
Limitations
The following limitations identify facts that the retained first-party research does not verify.
Source provenance
Checked 2026-08-29. The master record did not retain public source URLs, so links are not fabricated here.
vendor pricing · Fields: basePrice, includedUsage, freePlan
vendor feature · Fields: booking, humanTransfer, spanish, multiLocation, callSummary
vendor integration · Fields: integrations
vendor affiliate terms · Fields: affiliateProgram, affiliateDuration
Related decisions
Use the related comparisons below to examine pricing, capabilities, and documented tradeoffs side by side.
Quick answers
Free supports 25 calls; Pro is $150 for 75 calls; Enterprise is $500 for 300 calls. Custom pricing may apply above that range.
Teams that value call-based billing, Spanish, multi-location support, or optional human-agent escalation.
Live-agent escalation is an add-on. Usage above 300 calls may require custom pricing. Affiliate cash percentage and cookie are not publicly verified in the master record.